What is the current COVID-19 policy?
Patrons must provide proof of a negative COVID-19 test within 72 hours of the event OR full vaccination for entry.
All fans must have received a negative COVID-19 diagnostic test within 72-hours before entry to the facility and provide printed proof of a negative result prior to entering the venue. Or, be fully vaccinated against COVID-19 (at least two weeks after final dose) and provide proof of vaccination – either the original vaccination card or a printed copy of the vaccination card.
Unvaccinated fans under 12 years of age will be required to take a COVID-19 diagnostic test within 72-hours before entry to the facility and will provide printed proof of negative result prior to entering the venue.
Unvaccinated fans over 12 years old with a valid medical restriction will be required to take a COVID-19 diagnostic test within 72-hours before entry to the facility, and will provide proof of negative result prior to entering the venue.
All staff are subjected to a temperature check and a health screening before each shift. Additionally, employees are encouraged to wear a mask. Frequent use of hand sanitizer is also encouraged and readily available. These measures will be in line with the most current health and safety standards per local jurisdictions and state regulations.
Waiver and disclaimer: https://thecrofoot.com/disclaimer/
Where can I buy tickets?
http://www.ticketweb.com, http://www.ticketmaster.com. Until further notice, for our safety and yours, The Crofoot’s physical box office is closed. Online sales only. We’re sorry for the inconvenience.
How do I know if tickets are available?
Generally, there are tickets available at the door for most shows – if a show is sold out, our website will be marked accordingly. Once a show is sold out, there are no tickets available.
Where did the name “The Crofoot” come from?
The building that houses the Crofoot Ballroom was built in 1830 and stands as the oldest commercial building in Oakland County. In 1880, the building was renovated by an Oakland county Judge named Michael E. Crofoot. We kept the historic name.
Can I buy tickets at the venue?
The Crofoot’s physical box office is closed until further notice. Online sales only. We’re sorry for the inconvenience.
Are there seats at the Crofoot?
We are a general admission venue without traditional theater seating. Most of the audience stands for shows. On occasion, limited seating is available for select events, and is first come, first serve. If you have a special seating request, please contact firstname.lastname@example.org and we will arrange seating.
What time does the show actually start?
Generally, opening bands will play 30-45 minute sets beginning one hour after doors open (i.e. if doors open at 8:00 pm, the first at band will likely go on at 9:00 pm). However, all shows are subject to different schedules.
If I purchased “will call” tickets on ticketweb.com, when and where do I pick up my tickets?
Will call customers are listed on our will call lists at the appropriate venue entrance and are available when doors open the day of the show. WILL CALL TICKETS ARE NOT AVAILABLE BEFORE DOORS OPEN FOR THE EVENT. To pick up your tickets, simply have the ID with the name of the tickets purchased on hand. Our staff will take it from there!
I have never been to the Crofoot What’s parking like?
Across the street from the Crofoot is a huge privately owned parking lot. Their price for parking ranges from $5-$20. Metered parking is available on the street for $1 an hour. There is also parking available in several parking structures throughout the neighborhood. More on parking can be found at https://thecrofoot.com/parking.
Which door do I use?
Crofoot Ballroom/The Pike Room: watch for signs – the Crofoot has five different entry points, each for a different room. Traditionally, the entrance for shows in the Crofoot Ballroom is located East of Saginaw on PIKE STREET (the doors are painted red!) and the entrance for shows scheduled in the Pike Room is located on Saginaw Street south of Pike (which will be marked with a sign).
Crofoot Festival Grounds: the front gate is located at the southeast corner of Pike St at Saginaw St, directly across from The Crofoot Ballroom. It is essentially half the surface parking lot fenced in. It’s hard to miss.
How old do you have to be to get into the Crofoot?
99% of our shows are all ages, meaning anyone can attend. However, you must be 21 to drink alcohol. A handful of shows during the year are 18+ or 21+, and those shows will be clearly marked on our calendar.
Can accompanied minors attend age-restricted shows?
Yes, if accompanied by a legal guardian or parent.
Can I get food at the Crofoot?
Food is available at some of our events, but generally speaking, we recommend eating before you come to the show. M1 Grill is on the next block, and Fillmore 13 (a brewery with great food) is across the street.
How can I be notified of upcoming events?
Sign up for our mailing list! You’ll be notified of upcoming show announcements, as well as on-sale and presale dates and times. Plus, you’ll also be eligible for exclusive contests available only to our mailing list members.
Do you offer wheelchair or special needs access?
Where is the Crofoot? How do I get there?
The Crofoot is located on the South East corner of Pike and Saginaw Streets in the heart of downtown Pontiac. The venue is one block North of the Phoenix Amphitheater, six blocks South of M-59 (Huron Street) and located in the center of the Wide Track Loop (Woodward Loop). http://www.thecrofoot.com/contact/
What is the difference between The Crofoot Ballroom, The Pike Room, The Vernors Room, and The Crofoot Cafe?
The Crofoot is a multi-room entertainment complex. This versatile space can be configured to accommodate a gathering ranging from 2,000 guests all the way down to an intimate gathering of a dozen friends. At times, each room hosts different events. At others, all rooms are open and guests are free to wander.
Is it safe for my teenager to attend a concert at the Crofoot?
Although we do serve alcohol at most of our events, WE NEVER SERVE TO MINORS. Our highly trained security staff takes pride in making sure that all of our patrons are safe and enjoying a great night both inside our building and on their way out. The parking lot across the street is well lit and within sight of the venue. Please feel free to call with any questions, or come tour the venue and meet our staff in person!
Can I have my wedding/birthday party/special event in the Crofoot?
Of course! Contact us for details. For more information regarding weddings, please visit: https://crofootweddings.com.
Is smoking allowed at the Crofoot?
Smoking is not allowed indoors. However, we do have a smoking patio.
Can I bring a camera to the Crofoot?
The Crofoot allows cameras without detachable lenses inside the venue. However, there may be a prohibition on cameras and video at artists’ requests. If this is the case, it will be clearly posted at that show. Professional grade cameras (DSLR’s, etc.) require a press pass approved by the artist.
How can I get my band to play at the Crofoot?
Check out our Booking Information page!
How can I change the name of my will call ticket?
Will Call names can be changed up until the day of the show by contacting TicketWeb at 866-468-3399 with your confirmation number on hand.
I lost my ticket what can I do!?
TicketWeb is able to issue you a will call ticket. They can be contacted at 866-468-3399.